EPI Iberia - Information Technology Services

EPI - Information Technology Services

Consultancy-Technology-Outsourcing

Whether you require a simple, ad hoc I.T. support service or full design, implementation and ongoing support of a multi location, "Service Oriented Architecture" infrastructure, EPI have the knowledge and experience to exceed your expectations...

Support Services

Within Information Technology services EPI provides a comprehensive range of managed services and can also provide individual technical support services.
EPI Professional Services are designed to optimise the best Internet, database and network technologies. They are designed to reduce the risk and cost to clients of managing their own infrastructure, support services and staff in support of commonly used systems and applications. These solutions offer multiple options, high-security and staff with extensive experience in managing robust, scalable and high-performance computing platforms.

EPI Professional Services enable customers to focus on accessing, interpreting and managing information to more effectively manage their business operations.

Consultancy & Project Management

EPI Professional Services provides a full range of consulting & project management services across Information Technology and Data Centre infrastructure. The consultancies can address either business or technical issues depending on the nature of the request.

. I.I. Process & Business Procedures
. Disaster Recovery Planning
. System Implementation
. Service Improvement Programs
. I.T.I.L Implementation
. Business Requirements Alignment
. Performance Assessment & Capacity Planniningg

Networks

System Design & Implementation

EPI provides comprehensive services for infrastructure system design & implementation for new systems & applications, hardware and software procurement and complete installation.

Networking

In addition to our copper and fibre structured cabling service offerings, EPI have the expertise you require to design, supply, install and fully manage all your local and wide area networking requirements. From a simple office switched network to a multi-location enterprise solution, EPI have the experience to deliver

Security

EPI understand that any loss of company data or breach of security can result in disaster. EPI Professional Services offer a complete range of solutions to assist with this.
From consultancy to evaluate current risks, both internal and external, to the latest managed firewall solutions, EPI can provide complete security solutions.

System Administration

System Administration & Monitoring

EPI Professional Services provides services associated with the day-to-day operations and management of customer's server hosting, applications and data environments. These services ensure system/network reliability and maximise availability. Standard service options include 24-hour support, remote monitoring and management through our Customer Service Centre and supporting Service Level Agreements.

EPI Professional Services is able to respond 24 hours a day, 7 days a week, and 365 days a year with highly-trained system specialists ready to diagnose and resolve system problems. This peace-of-mind coverage allows the customer to focus on their core business and not on their IT Operations. EPI utilises comprehensive Service Desk products to manage all functions associated with providing customer support. This delivers the agility to quickly respond and resolve issues before they impact on business functions and processes.